Does your Coach bag need some TLC? If so, this article is just what you need! Here we will discuss the warranty process for Coach bags, as well as their repair services offered to tackle accidental damage or everyday wear and tear. We’ll break down which proof of purchase documents are necessary to qualify for a warranty-covered repair, along with all kinds of repairs covered by the policy. Additionally, I’ll emphasize how it’s essential that you follow specific care instructions from Coach in order to keep your bag looking its absolute best. Let’s dive in!
Does Coach Offer a Warranty?
Yes, all products purchased in-store or online come with a 2-year warranty. For any manufacturing defects within this time frame, repairs are on us. If you need help with your handbag or purse, bring it to any Coach retail store or ship it to them to get the bag repaired for free.
Do Coach Outlet Products Come With a Warranty?
Yes, Coach Outlet products also come with a warranty. The only difference is that items purchased from an outlet store only come with a 1-year warranty and not a 2-year warranty. The repair process is the exact same for outlet products.
Does Coach Repair Handbags & Purses?
Yes, if you have a bag in need of repair, you can send it to Coach’s repair workshop. You can learn more about this process here!
Are Coach Repairs Free?
If your product is within the warranty period, then any repairs are complimentary. If it has expired, however, you can still have it serviced – at a cost. You can learn more by emailing customerc[email protected] as well as getting a quote for the repair service.
How Long Do Coach Repairs Take?
When Coach receives your product, the repair process will take four to six weeks. If the unit is out of its one-year warranty period, however, you’ll first be provided with a quote before service commences; this will add an extra two weeks to your repair time frame.
Does Coach Offer Bag Cleaning?
No, they do not. While Coach does offer repairs, they do not offer cleaning services due to the complexity and liability involved in cleaning coach handbags and purses.
Summary
We hope this article has been helpful in your coach repair and warranty journey. Just remember that when it comes to coach products, any repairs under the two or one-year warranty period are free, but if your item is out of its warranty period you may be required to pay a fee. Ultimately, taking good care of your coach bag is important, so be sure to follow the coach’s care instructions and store it in a safe place when not in use. Go here to read the full policy and get started on your warranty and repair service.